Webim – agent application 3.11.0
Free Version
Publisher Description
Webim – agent application - Mobile application for Webim service agents
The Webim service mobile application will help improve the quality of technical support for your business. Using the application allows you to quickly process requests without losing the quality of one service, and push notifications will not let you miss a message. Agents will be more mobile due to the possibility of not being tied to the workplace.
Authorization in the application is performed using the login and password of the operator registered on the Webim service.
The application has the following features:
- Implementation of communication with visitors in chat rooms;
- Background mode - messages are received even if the agent minimized the application window;
- Possibility to select an operator, including for work in hidden mode, as well as for informative breaks during the agent's shift;
- Displaying the history of correspondence with the visitor;
- Support for push notifications with sound, visual and vibration signals;
- Display of message status (delivered / read) by indicators;
- Ability to edit messages;
- Receiving files from visitors;
- Sending files in chats;
- Display of basic information about the visitor, as well as the ability to request contact information from him;
- Displaying the status of chats in the form of shortcuts;
- Redirecting the visitor to the general queue, to another agent / department;
- Ability to quote visitor messages;
- Displaying a list of site visitors in real time;
- the ability to monitor the seal of the visitor;
- Support for Russian and English languages;
- other.
If you have a question, problem or request regarding our application, you can write to our technical support service: support@webim.ru.
About Webim – agent application
Webim – agent application is a free app for Android published in the Office Suites & Tools list of apps, part of Business.
The company that develops Webim – agent application is Webim.Ru. The latest version released by its developer is 3.11.0.
To install Webim – agent application on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2023-10-02 and was downloaded 4 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Webim – agent application as malware as malware if the download link to ru.webim.android is broken.
How to install Webim – agent application on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Webim – agent application is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Webim – agent application will be shown. Click on Accept to continue the process.
- Webim – agent application will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
